ABOUT FRESHWORKS
Freshworks is a global software company that provides customer engagement software to businesses of all sizes. Founded in 2010, Freshworks has quickly grown to become a leader in the industry, with a mission to make it easy for businesses to acquire, engage, and retain customers. The company offers a wide range of products and solutions, including customer support software, CRM software, IT service management software, and marketing automation software.
With a customer-centric approach, Freshworks focuses on delivering innovative and intuitive solutions that help businesses build meaningful and lasting relationships with their customers. The company's software is designed to streamline and automate customer interactions, enabling businesses to provide exceptional customer service and support. Freshworks' products are highly customizable and can be tailored to meet the specific needs and requirements of each business.
Freshworks has a strong commitment to innovation and invests heavily in research and development. The company continuously strives to stay ahead of the curve and adapt to the evolving needs of businesses in a rapidly changing digital landscape. With a team of talented engineers, designers, and product managers, Freshworks is able to deliver cutting-edge solutions that empower businesses to succeed in today's competitive market.
ROLES AND TYPES
Freshworks offers a wide range of job opportunities across various departments and roles. The company is constantly looking to expand its team and is regularly hiring for positions in engineering, product management, sales, marketing, customer support, and more. Whether you are an experienced professional or a fresh graduate, Freshworks provides opportunities for individuals at all stages of their careers.
Engineering roles at Freshworks are focused on developing and enhancing the company's software products. From front-end and back-end development to quality assurance and infrastructure engineering, there are plenty of opportunities for engineers to contribute to the growth and success of Freshworks. Product management roles involve working closely with cross-functional teams to define and execute product strategies and roadmaps. Sales and marketing roles are responsible for driving revenue growth and promoting Freshworks' products and solutions to potential customers.
Customer support roles are crucial in ensuring the satisfaction and success of Freshworks' customers. These roles involve providing technical support, troubleshooting issues, and assisting customers in maximizing the value they get from Freshworks' software. Other roles within the company include finance, human resources, and operations, which support the overall functioning and growth of the organization.
IS FRESHWORKS HIRING NOW?
Yes, Freshworks is actively hiring for various positions across its global offices. The company is always on the lookout for talented individuals who are passionate about making a difference and driving innovation. By joining Freshworks, you will have the opportunity to work with a diverse and talented team, collaborate on exciting projects, and contribute to the growth and success of the company.
The job openings at Freshworks span across different locations and departments, providing candidates with a range of options to choose from. Whether you are interested in technical roles, sales and marketing, or customer support, there are opportunities available for individuals with different skill sets and backgrounds. Freshworks values diversity and inclusion and welcomes candidates from all walks of life to apply.
IS IT HARD TO GET A JOB AT FRESHWORKS?
As with any reputable company, getting a job at Freshworks can be competitive. The company attracts a large number of talented individuals who are passionate about technology and customer engagement. Freshworks looks for candidates who not only have the necessary skills and experience but also align with the company's values and culture.
To increase your chances of getting a job at Freshworks, it is important to showcase your skills and experiences that are relevant to the position you are applying for. Highlight your achievements, demonstrate your problem-solving abilities, and showcase your passion for technology and innovation. It is also beneficial to familiarize yourself with Freshworks' products and services and understand how they can benefit businesses.
Freshworks values candidates who are proactive, collaborative, and demonstrate a strong work ethic. Showcasing your ability to work well in a team and your willingness to go above and beyond to deliver exceptional results can greatly enhance your chances of getting hired.
WHAT IS THE HIRING PROCESS AT FRESHWORKS?
The hiring process at Freshworks typically involves several stages, designed to assess the candidate's skills, experience, and cultural fit. The process may vary depending on the role and location, but generally follows a similar structure.
The first step in the hiring process is submitting an application online. This could involve uploading your resume, answering some screening questions, and providing any additional information requested by Freshworks. Once your application has been reviewed, you may be contacted for a phone or video interview.
The interview stage is an opportunity for Freshworks to assess your skills and experience in more detail. You may be asked technical questions, behavioral questions, or case studies, depending on the role you are applying for. It is important to prepare for the interview by researching Freshworks, understanding the role you are applying for, and practicing your responses to common interview questions.
If you successfully pass the interview stage, you may be invited for an onsite interview at one of Freshworks' offices. This could involve meeting with multiple team members, participating in technical assessments or coding challenges, and getting a better understanding of the company's culture and values. The onsite interview is also an opportunity for you to ask questions and gain insights into the role and the company.
After the onsite interview, Freshworks will evaluate all the feedback and make a decision regarding the offer. If you are selected, you will receive a formal offer letter outlining the terms and conditions of employment. Upon accepting the offer, you will join the Freshworks team and begin your new journey with the company.
HOW MANY EMPLOYEES DOES FRESHWORKS HAVE?
Freshworks has experienced significant growth since its inception in 2010. As of now, the company has a global workforce of over 4,000 employees spread across its various offices worldwide. The team at Freshworks is diverse, with individuals from different backgrounds and experiences coming together to drive innovation and deliver exceptional customer experiences.
The company's talented and dedicated employees are the driving force behind Freshworks' success. The company values its employees and invests in their growth and development. Freshworks provides a supportive and inclusive work environment that encourages creativity, collaboration, and continuous learning.
WHERE ARE FRESHWORKS HEADQUARTERS?
Freshworks' headquarters is located in San Mateo, California, in the heart of Silicon Valley. From this central location, Freshworks is able to stay connected with the technology and innovation hub of the world. The headquarters serves as the center for strategic decision-making, product development, and corporate operations.
In addition to its headquarters, Freshworks has offices in several other locations around the world, including Chennai, India, where the company was originally founded. The Chennai office is a major hub for Freshworks' engineering and product development teams. The company also has offices in London, Berlin, Sydney, and other cities, allowing it to serve customers globally and provide localized support and services.
Overall, Freshworks is a dynamic and fast-growing company that offers exciting opportunities for individuals looking to make a positive impact in the software industry. With a strong focus on customer engagement and innovation, Freshworks continues to redefine the way businesses connect with their customers and drive growth.