At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adid...
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adid...
SimilarWeb
United Kingdom
19 days ago
We would love you to:
Always be there for the clients: make sure that they have everything they need to maximize the value of AhoyConnect.
Be their voice: share customer thoughts and insights with the rest of our team to optimize the Ahoy user experience.
Drive overall account health: from onboarding, product adoption, usage velocity, up to account renewals and growth and beyond.
Stay open to new challenges: we are early and we move fast β occasional help in areas like pre-sales support, preparing customer case studies, or growing our own community might come in handy.
Youβre a perfect candidate if you have:
Passion for helping people fueled by strong interpersonal and communication skills.
Do-er mentality with a high degree of ownership and hunger to always learn and improve.
Fluent spoken and written English (additional language proficiency is a plus).
3+ years of CS experience in a fast-paced environment, ideally in B2B SaaS.
Experience in managing a remote team.
Nice to have: watched the 'Silicon Valley' TV show at least twice π
Why choose Ahoy?
We just closed our Seed round with the leading VCs from the region, launched the product, and onboarded first clients. This is just the first, tiny step - we aim to build a successful global business that will shape the future of community-led growth. We want you to have an impact and be a part of this journey.
You will have a chance to work with some of the worldβs most recognizable tech brands and further develop your customer-facing skills. We can also offer a great network of advisors that will help you grow.
We've been remote before it was cool, and will stay remote-first forever.
We run retreats (both before and after covid) β e.g., we've spent more than a month in Southeast Asia with the whole team.
Flexible working hours and environment, believing in asynchronous, yet collaborative work, and having almost no meetings :)Β
Other perks:
π° Attractive salary with ESOP (stock options)Β
π» MacBook Pro (or your preferred laptop) + accessories
π‘ Home-office stipends for remote work equipment
π Budget for online courses, books, conferences, language lessons
π Unlimited vacation and sick days
ππΌ Team retreats with Surf Office
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