What is a Field Service Tech Job?
A field service tech job is a technical role that requires professionals to travel to client locations to install, maintain, and repair equipment. These jobs are usually in the manufacturing and technology industries, but can also be found in healthcare, utilities, and other sectors that rely on specialized equipment. Field service techs are essential to keeping equipment running smoothly, so they play a critical role in ensuring the success of these industries.
What Do Field Service Techs Usually Do in This Position?
Field service techs typically spend most of their time on the road, traveling from job site to job site. They are responsible for installing and configuring equipment, troubleshooting issues, and performing maintenance and repairs. In addition to hands-on work, field service techs often communicate with clients to understand their needs and provide advice and recommendations for improving equipment performance. They may also be responsible for documenting their work and providing reports to managers or other stakeholders.
Top 5 Skills for the Field Service Tech Position
- Technical proficiency: Field service techs need to have a strong understanding of the equipment they work with, as well as the technical skills to diagnose and solve problems.
- Communication: As mentioned, field service techs often need to communicate with clients to understand their needs and provide recommendations. Strong communication skills are essential for success in this role.
- Problem-solving: The ability to identify and troubleshoot issues is critical for field service techs, who may encounter a wide range of problems in their work.
- Time management: With so much travel and work to be done, field service techs need to be able to manage their time effectively and prioritize tasks to ensure that they meet deadlines and provide quality work.
- Attention to detail: From documenting their work to configuring equipment, field service techs need to be detail-oriented to ensure that their work is accurate and effective.
How to Become a Field Service Tech Specialist
To become a field service tech, most professionals start with a degree or certification in a technical field such as electronics or mechanical engineering. Many employers also prefer candidates with prior experience in a related field, such as customer service or IT support. In addition to formal education and experience, field service techs should be willing to travel frequently and have a valid driver's license. Strong communication and problem-solving skills are also essential for success in this role.
Average Salary for Field Service Tech Jobs
The average salary for field service tech jobs varies depending on location and experience level. According to Glassdoor, the average salary for a field service technician in the United States is around $50,000 per year. However, salaries can range from around $30,000 to over $80,000 per year depending on factors such as location, industry, and experience.
Roles and Types of Field Service Tech Jobs
Field service tech jobs can vary widely depending on the industry and equipment involved. Some common roles include installation technician, maintenance technician, repair technician, and customer support technician. Within these roles, field service techs may work with a variety of equipment, such as computers and IT systems, manufacturing machinery, medical equipment, and more.
Locations with the Most Popular Field Service Tech Jobs in the USA
Field service tech jobs are available in many locations across the United States, but some areas have more opportunities than others. According to ZipRecruiter, the top five cities for field service tech jobs are Houston, TX; Chicago, IL; Atlanta, GA; Dallas, TX; and Los Angeles, CA. These cities have a high concentration of manufacturing, technology, and healthcare industries that require specialized equipment and services.
What Are the Typical Tools Used in Field Service Tech Jobs?
Field service techs use a variety of tools and equipment to perform their jobs, depending on the industry and equipment involved. Some common tools include hand tools such as screwdrivers, pliers, and wrenches, as well as power tools such as drills and saws. Field service techs may also use diagnostic equipment like multimeters and oscilloscopes to troubleshoot issues and test equipment performance. In addition, they may use specialized software to configure and monitor equipment systems.
In Conclusion
Field service tech jobs are an essential part of many industries, requiring professionals with technical expertise, strong communication skills, and the ability to troubleshoot and solve problems. With opportunities available across the United States and in a variety of industries, field service techs can enjoy a rewarding career with competitive salaries and opportunities for growth and development.