What is a General Office Clerk Job?
A general office clerk job involves performing various administrative duties in an office setting. These duties may include answering phone calls, managing files and records, scheduling appointments, and drafting correspondence. The role of a general office clerk may vary depending on the size and type of the organization they work for. However, the primary goal of this position is to ensure that the office runs smoothly and efficiently.
What Usually Do in This Position?
The responsibilities of a general office clerk typically include performing various administrative tasks such as:
- Answering and directing phone calls
- Managing files and records
- Preparing reports and documents
- Sorting and distributing mail
- Scheduling appointments and meetings
- Coordinating travel arrangements
- Assisting with billing and invoicing
- Maintaining office equipment and supplies
Top 5 Skills for Position
To be successful in a general office clerk job, it is essential to possess certain skills. Below are the top 5 skills needed for this position:
- Communication Skills: A general office clerk must be able to communicate effectively both verbally and in writing.
- Organizational Skills: This position requires excellent organizational skills to manage multiple tasks and meet deadlines.
- Attention to Detail: A general office clerk must have a keen eye for detail to ensure that all documents and records are accurate and up-to-date.
- Computer Skills: Proficiency in Microsoft Office programs such as Word and Excel is essential for a general office clerk.
- Customer Service Skills: This position requires a friendly and professional demeanor when interacting with clients or customers.
How to Become This Type of Specialist
To become a general office clerk, a high school diploma or equivalent is typically required. However, some employers may prefer candidates with post-secondary education in business administration or a related field. On-the-job training is usually provided to familiarize new employees with the organization's specific procedures and systems.
A general office clerk can advance to more senior administrative roles, such as office manager or executive assistant, with experience and additional training. Professional certification, such as the Certified Administrative Professional (CAP) designation, can also enhance job prospects and advancement opportunities.
Average Salary
According to the Bureau of Labor Statistics, the median annual salary for general office clerks in the United States was $34,040 as of May 2020. However, salaries can vary depending on the industry, location, and level of experience.
Roles and Types
General office clerks can work in various industries and organizations, including healthcare, education, government, and financial services. Some common types of general office clerk jobs include:
- Receptionist
- Data Entry Clerk
- Administrative Assistant
- File Clerk
- Mail Clerk
- Office Assistant
Locations with the Most Popular Jobs in USA
General office clerk jobs can be found in almost every industry and location. However, some of the top locations with the most popular jobs in the United States include:
- Washington D.C.
- New York, NY
- Los Angeles, CA
- Chicago, IL
- Boston, MA
What are the Typical Tools?
General office clerks use various tools and equipment to perform their job duties. Some of the most common tools include:
- Computers and Software: General office clerks must be proficient in using computers and software programs such as Microsoft Office.
- Telephones: Answering and directing phone calls is a common task for general office clerks.
- Printers and Copiers: These tools are used to produce and distribute documents and reports.
- Electronic Filing Systems: Many organizations have switched to electronic filing systems, which general office clerks must be proficient in using.
- Office Supplies: General office clerks are responsible for maintaining an adequate supply of office materials such as paper, pens, and folders.
In Conclusion
A general office clerk is an essential member of any organization, responsible for maintaining the office's smooth operation. The position requires excellent organizational, communication, and computer skills. With experience and additional training, general office clerks can advance to more senior administrative roles. Salaries can vary depending on the industry, location, and level of experience. If you are interested in a career as a general office clerk, consider obtaining a high school diploma or equivalent and pursuing post-secondary education in business administration or a related field.