What is an Information Technology Business Relationship Manager Job?
An Information Technology Business Relationship Manager (ITBRM) is a professional who plays a crucial role in the relationship between an organization's IT department and its business units. The ITBRM is responsible for ensuring that the technology used by the organization is aligned with its business goals and objectives. This involves working closely with business stakeholders and IT personnel to identify opportunities for improvement, manage expectations, and facilitate communication between the two groups.
What Usually Do in This Position?
As an ITBRM, you will be responsible for a variety of tasks, including:
- Building and maintaining relationships with business stakeholders and IT personnel
- Facilitating communication between the two groups
- Identifying opportunities for improvement in technology and processes
- Managing expectations and ensuring that projects are delivered on time and within budget
- Developing and implementing IT strategies that are aligned with the organization's business goals and objectives
- Providing guidance and support to business units on the use of technology
- Monitoring and reporting on the performance of IT systems and processes
- Managing vendor relationships and contracts
Top 5 Skills for Position
To be successful in an ITBRM role, you will need to have a range of skills, including:
- Strong communication and interpersonal skills
- Excellent problem-solving and critical thinking abilities
- Project management experience
- Strategic thinking and planning skills
- Knowledge of IT systems and processes
How to Become This Type of Specialist
To become an ITBRM, you will typically need a degree in a related field, such as computer science, information technology, or business administration. You will also need to have several years of experience working in IT and business-related roles. Many ITBRMs start their careers in technical roles, such as software development or network administration, before moving into more business-focused positions.
Average Salary
The salary for an ITBRM can vary depending on factors such as experience, location, and industry. According to Glassdoor, the average salary for an ITBRM in the United States is $110,000 per year.
Roles and Types
There are several different types of ITBRM roles, including:
- Internal ITBRM: This type of ITBRM works within an organization's IT department and is responsible for managing relationships with business stakeholders.
- External ITBRM: An external ITBRM works for a consulting firm or other outside organization and provides ITBRM services to multiple clients.
- Hybrid ITBRM: This type of ITBRM combines elements of both internal and external ITBRM roles and may work for an IT vendor or consulting firm.
Locations with the Most Popular Jobs in USA
ITBRM jobs can be found in a variety of industries and locations across the United States. Some of the top locations for ITBRM jobs include:
- New York, NY
- San Francisco, CA
- Chicago, IL
- Boston, MA
- Seattle, WA
What Are the Typical Tools
ITBRMs use a variety of tools and technologies to perform their jobs. Some of the most common tools used by ITBRMs include:
- Customer relationship management (CRM) software
- Project management software
- Business intelligence and analytics tools
- Collaboration and communication tools (such as Slack or Microsoft Teams)
- IT service management (ITSM) software
In Conclusion
ITBRM is a critical role for any organization that relies on technology to achieve its business goals. ITBRMs are responsible for ensuring that the technology used by an organization is aligned with its business objectives, and that the relationship between IT and business units is strong and productive. To be successful in an ITBRM role, you will need a range of skills, including strong communication and interpersonal skills, problem-solving abilities, project management experience, strategic thinking, and knowledge of IT systems and processes. With the right experience and qualifications, an ITBRM career can be both rewarding and lucrative.