WHAT IS A restaurant pm server job
A restaurant pm server job is a position within the food and beverage industry where individuals are responsible for serving customers during the evening shift. These professionals work in various types of restaurants, including casual dining establishments, fine dining restaurants, and bars. As a restaurant pm server, individuals play a crucial role in ensuring that guests have an enjoyable dining experience by providing excellent customer service, taking orders, delivering food and beverages, and handling any customer inquiries or concerns. This role requires individuals to be attentive, friendly, and efficient in order to create a positive and memorable dining experience for customers.
WHAT DO INDIVIDUALS USUALLY DO IN THIS POSITION
In a restaurant pm server job, individuals are responsible for a wide range of tasks to ensure the smooth operation of the establishment. Some of the common duties include:
1. Greeting and seating guests: Upon arrival, restaurant pm servers welcome guests, escort them to their tables, and ensure they are comfortable. They may also assist with reservations and manage the seating arrangements to accommodate the influx of customers.
2. Taking orders: Once guests are settled, restaurant pm servers take their orders, ensuring accuracy and attention to detail. They may also provide recommendations on menu items, answer questions about ingredients or preparation methods, and accommodate special dietary requests.
3. Serving food and beverages: After placing orders with the kitchen, restaurant pm servers deliver the food and beverages to the guests' tables. They ensure that the presentation is appealing and that all items are served promptly and at the correct temperature.
4. Addressing customer inquiries and concerns: Throughout the dining experience, restaurant pm servers interact with customers, addressing any questions or concerns they may have. They strive to provide exceptional customer service by being knowledgeable about the menu, offering suggestions, and resolving any issues that may arise.
5. Processing payments and closing checks: At the end of the meal, restaurant pm servers present the bill to the guests, process payments, and provide change if necessary. They may also handle any additional requests, such as packaging leftovers or arranging transportation, to ensure the guests' satisfaction.
TOP 5 SKILLS FOR A RESTAURANT PM SERVER JOB
To excel in a restaurant pm server job, individuals should possess a combination of essential skills. Here are the top five skills that are crucial for success in this position:
1. Customer service: Exceptional customer service skills are vital for a restaurant pm server. Being friendly, attentive, and responsive to guests' needs is essential in creating a positive dining experience.
2. Communication: Effective communication skills are necessary for accurately taking orders, answering questions, and addressing customer concerns. Clear and concise communication helps to avoid misunderstandings and ensures that guests' requests are met.
3. Multitasking: Restaurant pm servers often handle multiple tasks simultaneously, such as taking orders, delivering food, and addressing customer inquiries. The ability to multitask efficiently while maintaining a high level of attention to detail is crucial.
4. Teamwork: Collaboration with other restaurant staff, including kitchen staff and fellow servers, is essential for a smooth operation. Being able to work well in a team, communicate effectively, and assist colleagues when needed is important for overall efficiency.
5. Time management: Restaurant pm servers must be able to manage their time effectively to ensure that orders are taken, food is delivered promptly, and customer needs are met in a timely manner. Efficient time management helps to create a seamless dining experience for guests.
HOW TO BECOME A RESTAURANT PM SERVER SPECIALIST
Becoming a restaurant pm server specialist typically does not require formal education, as most skills are learned through on-the-job training. However, there are certain steps individuals can take to enhance their chances of securing a restaurant pm server job and excelling in the role:
1. Gain experience: Prior experience in the food and beverage industry, such as working as a server or in a customer service role, can be beneficial when applying for a restaurant pm server job. This demonstrates familiarity with the industry and an understanding of customer service principles.
2. Develop relevant skills: Focus on developing the key skills mentioned earlier, such as customer service, communication, multitasking, teamwork, and time management. Seek opportunities to practice these skills in previous roles or through volunteer work.
3. Obtain food safety certification: Many restaurants require their servers to have a food safety certification, which demonstrates knowledge of proper food handling and safety procedures. Completing a food safety course and obtaining certification can make candidates more competitive in the job market.
4. Network within the industry: Building connections within the food and beverage industry can increase job prospects. Attend industry events, join professional associations, and connect with professionals in the field to stay informed about job opportunities and gather insights from experienced individuals.
5. Prepare a polished resume and cover letter: When applying for restaurant pm server positions, it is important to create a well-crafted resume and cover letter that highlight relevant skills, experiences, and achievements. Tailor these documents to each specific job application to stand out from other candidates.
AVERAGE SALARY FOR A RESTAURANT PM SERVER
The average salary for a restaurant pm server can vary depending on factors such as location, establishment type, and level of experience. According to national wage data, the average hourly wage for restaurant pm servers in the United States is around $12 to $15 per hour. However, it is important to note that this can fluctuate significantly based on tips received, as tipping is customary in the food service industry. Tips can greatly supplement a server's income, making it possible to earn a higher overall salary.
ROLES AND TYPES OF RESTAURANT PM SERVER JOBS
Restaurant pm server jobs can encompass a range of roles and types, depending on the establishment. Some common roles within this category include:
1. Fine dining server: Fine dining servers work in upscale restaurants that offer a sophisticated dining experience. They are responsible for providing personalized service, extensive menu knowledge, and impeccable attention to detail.
2. Banquet server: Banquet servers work in event venues or catering companies, serving guests during special events such as weddings, conferences, or galas. They must be able to handle high-volume service and adapt to different event formats.
3. Bartender: While not exclusively a restaurant pm server job, bartenders often perform similar duties during the evening shift. They prepare and serve alcoholic and non-alcoholic beverages to customers, while also engaging in conversation and providing recommendations.
4. Cocktail server: Cocktail servers primarily work in bars or establishments that focus on beverage service. They take orders and deliver drinks directly to customers, creating a vibrant and enjoyable atmosphere.
5. Room service server: Room service servers work in hotels, delivering food and beverages directly to guests' rooms. They must provide efficient and professional service while adhering to specific hotel policies and procedures.
LOCATIONS WITH THE MOST POPULAR RESTAURANT PM SERVER JOBS IN THE USA
Restaurant pm server jobs can be found throughout the United States, with certain locations offering a higher concentration of opportunities. Some of the most popular cities for restaurant pm server jobs include:
1. New York City, New York
2. Los Angeles, California
3. Chicago, Illinois
4. Houston, Texas
5. San Francisco, California
6. Miami, Florida
7. Las Vegas, Nevada
8. Atlanta, Georgia
9. Washington, D.C.
10. Boston, Massachusetts
These cities boast vibrant food scenes and a high demand for restaurant pm servers, making them attractive destinations for individuals seeking employment in the industry.
WHAT ARE THE TYPICAL TOOLS USED IN A RESTAURANT PM SERVER JOB
To perform their duties effectively, restaurant pm servers often utilize various tools and equipment. Some of the typical tools used in this role include:
1. POS systems: Point of Sale (POS) systems are used to input and process orders, track sales, and manage payments. These systems streamline the ordering and payment process, ensuring accuracy and efficiency.
2. Order pads: Restaurant pm servers often carry order pads to jot down customers' orders, ensuring accuracy when entering them into the POS system. These pads help to minimize errors and provide a reference during the service.
3. Tray stands: Tray stands are used to transport multiple plates or trays from the kitchen to the dining area. They provide stability and ease of movement, ensuring that the food is delivered safely and efficiently.
4. Beverage service equipment: Depending on the establishment, restaurant pm servers may use specialized equipment for beverage service, such as wine openers, cocktail shakers, and garnish trays. These tools help to create visually appealing and delicious beverages.
5. Cleaning supplies: Restaurant pm servers often assist with maintaining cleanliness in the dining area. They may use cleaning supplies such as towels, disinfectant sprays, and sanitizing solutions to wipe down tables, chairs, and other surfaces.
IN CONCLUSION
A restaurant pm server job is a dynamic and rewarding position within the food and beverage industry. Individuals in this role play a crucial part in ensuring that guests have an enjoyable dining experience by providing excellent customer service, taking orders, delivering food and beverages, and addressing any customer inquiries or concerns. By possessing the necessary skills, gaining relevant experience, and networking within the industry, individuals can enhance their chances of securing a restaurant pm server job and thriving in this profession. With the right combination of dedication, teamwork, and attention to detail, restaurant pm servers contribute to the success of the establishments they work for while creating memorable experiences for their customers.