What is a Technical Account Manager Remote Job?
A Technical Account Manager (TAM) is a professional who is responsible for managing the technical aspects of a company's client relationships. A remote job is one that allows the employee to work from home or another location outside of the office. Therefore, a Technical Account Manager Remote Job is a role that involves managing client relationships from a remote location.
What do Technical Account Managers usually do in this position?
The primary responsibility of a Technical Account Manager is to ensure that clients receive the technical support they require. This includes answering technical questions, troubleshooting issues, and managing the overall technical relationship between the client and the company. In a remote job, the Technical Account Manager will work with clients through virtual communication channels, such as email, phone, and video conferencing.
Top 5 Skills for this position:
- Excellent communication skills
- Strong problem-solving abilities
- Technical expertise in the relevant field
- Ability to work independently
- Strong customer service skills
How to become a Technical Account Manager Remote Specialist?
To become a Technical Account Manager Remote Specialist, you will typically need a bachelor's degree in a relevant field such as Computer Science, Information Technology, or Engineering. Additionally, you will need relevant work experience in technical support, customer service, or a related field. It is also essential to have excellent communication skills and be comfortable working independently.
Average Salary:
According to Glassdoor, the average salary for a Technical Account Manager in the United States is around $87,000 per year. However, this can vary depending on the company, location, and level of experience.
Roles and Types:
Technical Account Managers work in a variety of industries such as software development, IT consulting, and telecommunications. There are several types of Technical Account Managers, including Pre-Sales, Post-Sales, and Customer Success. Pre-Sales TAMs work with potential clients to understand their technical requirements and determine how the company's products or services can meet those needs. Post-Sales TAMs work with existing clients to ensure that they are receiving the necessary technical support. Customer Success TAMs work to ensure that clients are satisfied with the services provided and are achieving their goals.
Locations with the Most Popular Jobs in the USA:
According to data from Indeed, some of the top cities for Technical Account Manager Remote Jobs in the United States include San Francisco, New York City, Austin, Seattle, and Chicago. However, as this is a remote position, the location can vary depending on the company.
What are the typical tools used by Technical Account Managers?
Technical Account Managers typically use a variety of tools to manage client relationships and provide technical support. These tools can include customer relationship management (CRM) software, project management tools, virtual meeting software, and remote access tools.
In Conclusion:
A Technical Account Manager Remote Job is an exciting and challenging role that requires a combination of technical expertise, customer service skills, and strong problem-solving abilities. If you are interested in pursuing a career in this field, it is essential to have a relevant degree and work experience, as well as excellent communication skills and the ability to work independently. With the right skills and qualifications, you can enjoy a fulfilling and rewarding career as a Technical Account Manager Remote Specialist.