ABOUT CHAT-ASSASSINS
Chat-Assassins is a cutting-edge company that offers premium chat support services to businesses of all sizes. We are dedicated to helping our clients improve their customer experience by providing superior chat support services that exceed expectations. Our team of chat-assassins are highly skilled, passionate, and experienced in handling a wide range of customer inquiries and ensuring customer satisfaction. We pride ourselves on being a reliable and trustworthy partner to all our clients, helping them improve their customer retention and bottom line.
ROLES AND TYPES
At Chat-Assassins, we offer a variety of roles to fit different skill sets and career goals. We have positions for chat agents, team leads, trainers, and quality assurance specialists. Our chat agents are responsible for providing responsive, friendly, and efficient chat support to our clients' customers. Team leads are responsible for managing a team of chat agents and ensuring that they meet their performance goals. Trainers are responsible for onboarding new agents and providing ongoing training to ensure that our team stays up-to-date with the latest industry trends and best practices. Quality assurance specialists are responsible for monitoring chat interactions and ensuring that our team delivers high-quality support to our clients' customers.
IS CHAT-ASSASSINS HIRING NOW?
Yes! We are always looking for talented individuals to join our team. We have a high demand for chat agents, team leads, and quality assurance specialists. If you are passionate about customer service, have excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you. Visit our careers page to learn more about our current job openings and how to apply.
IS IT HARD TO GET A JOB AT CHAT-ASSASSINS?
We have a rigorous hiring process to ensure that we only hire the best and most qualified candidates. However, we value diversity and welcome candidates from a variety of backgrounds and experiences. Our hiring process includes a series of interviews, skills assessments, and background checks. We look for candidates who are passionate about customer service, have excellent communication skills, and are committed to delivering high-quality support to our clients' customers.
WHAT IS THE HIRING PROCESS AT CHAT-ASSASSINS?
Our hiring process typically starts with a phone interview to assess your communication skills and your ability to work in a fast-paced environment. If you pass the phone interview, you will be invited to complete a skills assessment test to assess your chat skills and your ability to handle customer inquiries. If you pass the skills assessment, you will be invited to an in-person interview to meet with the hiring manager and learn more about the role and our company culture. We may also conduct a background check before extending an offer of employment.
HOW MANY EMPLOYEES DOES CHAT-ASSASSINS HAVE?
Chat-Assassins is a growing company, and we currently have over 200 employees working across various positions such as chat agents, team leads, trainers, and quality assurance specialists. We are proud of our talented and diverse team, and we are committed to providing them with a supportive and collaborative work environment that fosters personal and professional growth.
WHERE ARE CHAT-ASSASSINS HEADQUARTERS?
Chat-Assassins is headquartered in the heart of Silicon Valley in San Francisco, California. Our office is located in a vibrant and dynamic neighborhood that is easily accessible by public transportation. Our team enjoys a range of amenities, including a fully stocked kitchen, regular team-building events, and a fun and collaborative work environment. We are proud to be part of the thriving tech community in San Francisco and are committed to contributing to its growth and success.